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Citi Group KYC Technology Intermediate Business Analyst 
Poland, Masovian Voivodeship, Warsaw 
891550445

25.03.2025

What you'll do:

  • Analyze business client needs, document requirements, define and analyze enhancements and derive test cases

  • Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions

  • Generate and compile reports based on findings, including probable causes and potential solutions to systems issues

  • Identify risk and consider business implications of the application of technology to the current business environment

  • Assist in redesigning business processes and perform other duties and functions as assigned

  • Filter, prioritize and validate potentially complex material from multiple sources

  • Exchange ideas and information in a concise and logical manner to facilitate communication between business units and IT

  • Acts as SME (Subject Matter Expert) to senior stakeholders and /or other team members.

  • Appropriately assess risk when business decisions are made.

What we'll need from you:

  • 2-5 years of relevant experience in business analysis or systems analysis, or KYC Operations.

  • Experience in KYC Operations environment

  • Knowledge of business analysis procedures and concepts and basic knowledge of other technical areas

  • Proven analytical, interpersonal and organizational skills

  • Consistently demonstrate clear and concise written and verbal communication

  • Demonstrated ability to work on multiple projects in the stream simultaneously

  • Consistently approach work methodically with attention to detail

  • Has the ability to operate with a limited level of direct supervision.

  • Can exercise independence of judgement and autonomy.

Education:

  • Bachelor's degree/University degree or equivalent experience

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (
2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

  • Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

  • Award-winning pension plan,​ multisport, holiday allowance

  • Private Medical Care Program, Group Life Insurance

  • Consideration for annual discretionary bonus

  • Employee Assistance Program

  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

  • Flexible work arrangements to support you in managing work - life balance

  • Career progression opportunities across geographies and business lines; Mentoring Programs

  • Socially active employee communities with diverse networking opportunities


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Full time

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