Register and allocate daily transactions to Processors and monitor progress
Perform double check and End of Day reconciliation to ensure all transactions are booked accurately and timely
Provide technical guidance and training to Processors on complex transactions and provide operational guidance with regard to the management of the workflow
Deal with external & internal affairs and participate in relevant projects and other ad hoc events as required
Investigate, analyze and resolve complex customer enquiries / requirements to provide required solutions during the product life
Ensure that all Customer Enquiries allocated to the team are handled in a timely and accurate manner, exercising sound judgement based upon knowledge and experience at all time
Assist with reviews of unit processes, recommend / implement improvements as agreed
Check/produce PBOC/ SAFE/NFRA report
Required qualifications, capabilities, and skills
University graduate or above
Minimum 5 years of Trade Finance working experience at foreign bank
Solid understanding of relevant PBOC/SAFE/NFRA regulation
Deep knowledge UCP Rules, international trade and OFAC regulations