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Microsoft Senior Solution Specialist- Low Code Enterprise Taiwan, Taoyuan City 888946273
23.03.2025
As a Microsoft Business Applications Sales Specialist in the Low Code category, you will be a key transformation leader within our sales organization. You will build strong relationships with C-suite executives, IT leaders, and business decision-makers from our top customers. By bringing valuable business insights and envisioning solutions, you’ll help them accelerate innovation and achieve their goals.
You will be part of a dedicated sales community, supported by account teams, marketing, technical specialists, engineering, and customer success teams. Together, you will drive enterprise-wide adoption of Power Platform. You’ll lead the solution sales process, bringing together experts, partners, and resources to ensure successful customer outcomes. You will also deliver the One Microsoft narrative, highlight competitive differentiators, and present customer-centric pitches and compelling proposals with commercial options.
Required/minimum qualifications
- Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years technology-related sales or account management experience OR 7+ years technology-related sales or account management experience.
Additional or preferred qualifications
- 6+ years solution or services sales experience.
- Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 8+ years technology-related sales or account management experience OR 9+ years technology-related sales or account management experience.
3 to 5 years of experience:
- Proven experience in selling software-as-a-service (SaaS) and cloud-based solutions to large enterprise accounts, consistently exceeding sales targets.
- Expertise in developing demand and building pipeline by networking with business decision makers (BDMs), assessing strategic customer objectives, discovering digital transformation opportunities, and identifying key improvement scenarios.
- Skilled in measuring and presenting both incremental and new economic value from proposed solutions.
- Ability to sell solutions that enable connected, end-to-end business transformation across multiple business units within enterprise accounts.
- Demonstrated experience leading and orchestrating sales processes, including account and opportunity planning, deal negotiation, customer decision frameworks, evaluation plans, and engaging in complex business case discussions.
- Proven track record of crafting deals, negotiating terms, and closing contracts for multimillion-dollar digital transformation initiatives.
- Disciplined approach with a strong history of accurate sales forecasting and maintaining pipeline hygiene.
- Strong record of consistently carrying and exceeding enterprise account sales quotas.
Deep Understanding of:
- Low-code development, workflow automation, robotic process automation (RPA), process mining, task mining, chatbots, and AI technologies.
Sales Excellence
- Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for strategic accounts across territories.
- Builds and transforms new markets by leveraging technical and industry expertise, partners, and resources. Leads a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation.
- Collaborates with extended sales team, partners, and marketing to lead business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Acts as a thought leader and clears opinions and perspectives from business analysis.
- Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry. Proactively seeks training, including information that adds to the understanding of customers' business, and shares it with team members.
- Reviews feedback report and sets long-term strategies aimed at maintaining levels of client satisfaction. Coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team.
- Manages the end-to-end business for strategic accounts across the organization. Leads forecasting for accounts and develops a portfolio and territory plan to drive intentional selling with on-strategy engagements in high propensity accounts. Mentors less experienced team members.
Sales Execution
- Orchestrates with team members on conducting personal campaigns to discover new opportunities and generate new leads. Leads conversations with strategic/high-potential customers (e.g., high budget, global account, highly competitive) along with account teams or partners. Facilitates the account team unit (ATU) and/or Specialist Team Unit (STU) to build pipeline in collaboration with partners and services. Guides others on social selling. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed, and educate the customers on how to best address their needs.
- Drives consumption and grow business with existing strategic customers by initiating conversations, guiding others on demos or quotes, and the collaboration with partners or internal teams (e.g., Technical Sales Professionals, Global Black Belts). For licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners. Drives advanced workloads and usage.
- Proactively builds and governs external stakeholder network and leverages internal partners to engage external stakeholders. Acts as a thought leader and subject matter advisor to the executive-level business decision makers at the customer's/partner's business. Guides others on identifying and engaging decision makers and stakeholders to expand the relationship with customers/partners.
- Explores and assesses the needs of strategic/high-potential customers. Articulates business value and long-term implications for customer business. Collaborates with internal teams, partners, and services to lead the proposal or development of solutions that align with customer and Microsoft priorities. Analyzes market trends to identify opportunities for new solutions.
- Brings impactful industry insights into customer engagements and closes deals with customers. Acts as a thought leader across solution areas to advise customers across business functions on digital transformation. Leads virtual transformational shifts to drive deployment and create business value for customers. May lead partner integration into account/territory planning and customer engagements. Provides thought leadership.
- Develops strategies for driving and closing strategic and/or prioritized opportunities. Collaborates with account teams to ensure alignment with the account strategy and plan. Leads deal execution with the deal teams across the organization. Coaches others on the implementation of close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.
Scaling and Collaboration
- Leads the sales orchestration with internal stakeholders and partners (e.g., Enterprise Operating Unit). Applies a holistic approach to build network across territories. Positions opportunities to promote collaboration and participation.
- Leads the planning and execution on opportunities with resources and partners to cross-sell and up-sell. Identifies, leverages, and coordinates partners and resources across solution areas. Validates partner solution relevance for customers. Provides input and feedback to One Commercial Partner (OCP) on developing partner strategies and connects the partner ecosystems to scale business results.
Technical Expertise
- Leads conversations and sets up events within Microsoft. Mentors others and develops strategies for best practice sharing across subsidiaries. Contributes ideas that can be instituted across Microsoft.
- Leverages and shares competitor knowledge across solution areas as a subject matter expert to inform decisions on pursuit or withdrawal. Collaborates with the 'compete' global black belts (GBB) to proactively provide analysis of the competitive landscape in supported solution area. Leads the communication to provide feedback to other teams (e.g., sales, marketing, engineering) on future product trends or sales blocker.
- Posts information or speaks at external events, drives conversations with prospective customers/partners as a thought leader across solution areas.
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