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Allcloud CloudOps Engineer 
Romania 
887891091

11.01.2025

Responsibilities:

  • Provide complete remote services, including incident management, SOC, AWS support, installation, configuration, maintenance, and disaster recovery
  • Answer client configuration questions and assist with customer integrations
  • Interact with DevOps team to resolve issues with third-party products
  • Provide exceptional customer service

Advantages:

  • Knowledge in AWS Services: EC2, CloudWatch, S3, Lambda, ECS, VPC, EBS
  • Monitoring System Experience: DataDog, New Relic, Prometheus
  • Knowledge in Containerization technology ( K8s / EKS / Docker )
  • Scripting: Bash / Python
  • Excellent oral and written communication skills in Hebrew and/or German
Requirements

Requirements:

  • Work experience as a NOC, SOC, or advanced support engineer
  • 2-3 years of experience working in a Linux and Windows environment
  • 1-2 years of experience working with network and security in production environments
  • Problem-solving and high independent learning abilities
  • Attention to detail, exceptional follow-up skills, and ability to prioritize support issues
  • Passionate and customer-focused
  • On-call shift rotation during nights and weekends. Must be willing to be a part of a rotation to support necessary coverage
  • Excellent oral and written communication skills in English