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As a Quality Assurance Manager, you will work closely with the Product Management, Software Development Engineering, User Experience Design groups to understand the product vision, requirements and customer usage models and develop appropriate test strategies. You will be executing the QA team’s technical vision and roadmap, developing and tracking project schedules. You will create and implement a strategy driving the quality of our products to a world class level while managing a team of Quality Assurance Engineers. In addition to experience with building and leading successful test teams, we're looking for someone to drive quality through both software and process improvements and drive engineering excellence across multiple development teams. The successful manager will be obsessed with quality improvement, experienced and highly committed to creating world class automation for regression and feature testing, able to develop and drive a high-level test strategy, as well as take a hands-on approach to implementing that strategy. Raise the bar on technical excellence, show thought leadership, and communicate well to different audiences. Key job responsibilities
* Be obsessed with quality improvement and highly committed to building and retaining a solid QA team, creating reliable testing strategy, automation for regression, feature and End-to-End testing.
* Work with product management and cross-functional teams to build and ship technical solutions for the best customer experiences
* Establish structures that enable your team to solve complex problems and deliver large systems
* Work successfully with customers, leaders, and other engineering teams. You foster constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues
* Provide hands-on technical leadership to the team, test plan reviews, and prioritization
* Advise senior and executive management on product quality
* Manage team priorities, headcount projections, recruiting, and continuous performance evaluations
* Hire the right mix of engineers to accomplish team goals. You can assess performance and have experience managing both high and low performers. You take effective action addressing employee concerns. You successfully hire, develop, and promote. A day in the life
As a QA leader, you will build and lead a diverse team of QA engineers to solve technical problems, develop and execute roadmap of test frameworks & infrastructure. You will be working with an assorted set of stakeholders, both internally at Amazon, and with some of our partners. You will influence the roadmap and technology decisions that will drive future products and features that directly affect our growth in this critical space. A successful candidate is a motivator and an experienced leader who can hire high calibre engineers and collaborate across matrices organizations, with the ability to influence senior leadership.
- 1+ years of quality assurance engineering experience
- 3+ years of quality assurance teams management experience
- Experience managing manual testers
- Experience managing automation testers
- Experience testing web technologies and back-end services
- Experience identifying and reviewing test plans, test cases and testing results with a strong QA background
- Experience preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals
- Experience transforming QA programs from manual to automation
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