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The responsibilities of the C2C SeniorCredit Analyst qAchieve collection targets
Prepare and coordinate weekly/monthly forecasting process
Facilitate / Assist or participate in cross functional reviews - Cash Calls
Assist with timely resolution of unapplied (UAC) / unidentified cash cases
Ensure payment receipts are allocated correctly
Control Past Due AR level & AFDA (>180days) within targets qCredit Control
Resolve disputes / delays / other issues by cross-functional co-ordination Review & release of daily sales orders on hold in SAP
Timely escalate collection issues and find mitigation qManagement reporting
Identify high risk accounts & take appropriate actions to achieve related targets
Identify and recommend 3rd party collection agency and legal matters.
Keep updated on industry trends & movements
Timely and accurate updating of HRC (AR collection tool) Assist with submissions for relevant LOB cash reviews at local and global level
Address adhoc queries and provide the required information Act as an escalation level to influence collections
qSupport C2C Leaders
Credit control activities
Digitisation / process improvement initiatives
Month end closing activities
Assist with External & Internal audit queries
Assist with internal training course on C2C policies and process Key Success Factors
qExceptional service to the business
qDeliver process changes within the set timeframes
qStrong financial controls
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