Citi Group Officer KYC Post Execution Quality Reviewer ICG Taiwan 

Taiwan, Taichung 

886089850

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’sOperations and Technology (O&T)enables Citi to achieve its day-to-day operational and long-term growth goals, enabling execution of Citi’s strategy by providing services, technical solutions and infrastructure across the bank.

(Internal Job Title: KYC Operations Intmd Analyst - C11) based in Taiwan.

The Post Execution Quality Reviewer (PEQR) will be part of the ICG KYC Post Execution Quality Review Team unit. The unit is tasked with conducting quality control reviews across Corporate and Investment Bank, Direct Custody & clearing and Investor services client population. Responsibility includes reviewing approved KYC records and measuring correctness, completeness & consistency of these records. The program engages stakeholders and provides formalized defect reporting and feedback on a monthly basis to senior management/stakeholders involved in the KYC Record process. The objective is to improve the quality of the KYC Records.

The Information Services Group (ISG) is responsible for providing KYC operational services to our clients across the Institutional Client Group (ICG), through implementing state of the art technologies which promote the collection, research, storage, and processing of KYC data. The unit is responsible globally to ensure the ICG Business remains compliant to or exceeding the standards mandated by AML/KYC Compliance organization and regulators.

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We provide programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We provide access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

• Conduct end to end post approval reviews of KYC Records ( All client types)
• Report deficiencies on a timely basis.
• Act as primary point of contact for assigned region
• Engage with Stakeholders/Senior management and ensure timely PEQR feedback loop
• Conduct root cause analysis by identifying & analyzing areas of common defect/issues/themes
• Assist or Lead continuous improvement plan and track implementation and success of initiatives
• Achieve operational goals set, and deliver against agreed targets in terms of quality and productivity
• Provide updates at regular meetings with KYC Operations, RCT, Compliance, etc.
• Manage remediation projects / initiatives and report on progress as required
• Assist/Lead departmental projects / initiatives as requested

• A proven track record with at least 5-7 years of relevant KYC/AML experience (i.e. Quality Assurance, Client Onboarding, Compliance, Audit and Regulatory).
• Bachelor’s Degree or higher.
• AML/KYC Certifications like ACAMS preferred.
• Exhibit good written and verbal communication skills.
• Possess the ability to work with various Stakeholders and build and maintain effective working relationships.
• Ability to manage team level processes and deliver presentations.
• Ability to proficiently use MS Office products, particularly Word, Excel and PowerPoint.
• Strong analytical and time management skills, excellent attention to detail.
• Ability to multi-task and work independently
• Ability to work to tight deadlines as part of a team.
• Exhibit good attention to detail while focused on delivery.
• Ability to work on several initiatives concurrently and cope with changes in priorities.
• Proactive and “no surprises” approach in communicating issues and strength in sustaining independent views

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.

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