Microsoft Business Program Manager - Onsite 

Taiwan, Taoyuan City 

885139137

• Operational Planning & Project Management:Ability to plan, execute, and influence across teams in a structured and agile manner.
• Communication:Strong written and verbal communication skills with the ability to engage stakeholders and leadership effectively.
• Stakeholder Focus:Ability to gather and integrate feedback to improve services and align resources with business needs.
• Goal Setting:Skilled in setting realistic timelines and managing trade-offs to meet objectives.
• Business Acumen:Understanding of data center operations and ability to adapt plans based on evolving priorities.
• Adaptability:Proactive in anticipating changes and adjusting strategies accordingly.
• Team Collaboration:

Vendor & Contract Management

• Manage third-party facilities vendors, ensuring service quality and compliance with operational standards.
• Oversee the financial and commercial aspects of site contracts.
• Maintain strong relationships with external partners and internal stakeholders to ensure smooth operations.

Financial & Operational Oversight

• Provide financial oversight for data center operations, including PO and invoice reviews.
• Prepare quarterly spend review materials and support cost-saving initiatives.
• Collaborate with field operations to align on business priorities and service levels.

Compliance & Governance

• Support the team’s rhythm of business (ROB), including planning, meeting coordination, and follow-up on action items.
• Lead internal initiatives related to compliance, safety, and audit readiness.
• Monitor adherence to organizational policies and privacy standards.
• Act as liaison for executive engagements and cross-functional collaboration.

Performance & Metrics

• Track and report on KPIs, OKRs, and SLAs related to program success, adoption, and impact.
• Support the team in defining and measuring performance goals.

Administrative & Operational Support

• Coordinate visits, off-site events, and internal communications.
• Maintain and update the campus SharePoint site and key documentation (e.g., handbooks, playbooks).
• Execute a diverse range of managerial, administrative, and business-related duties to support data center operations and the DC Ops team.

Project Management

• Lead or support special projects.

EHS – Environmental, Health, and Safety

• Support the implementation of EHS programs and policies on site.
• Support communication between site teams and the EHS Advisor.
• Ensure that all EHS documentation is up to date and easily accessible.
• Keep track of incident reports, safety audits, and inspection follow-ups.