JPMorgan Product Manager Digital Events Platform- Associate 

India, Maharashtra, Mumbai 

883606706

As a Product Manager, Digital Events Platform - Associate within J.P. Morgan Asset & Wealth Management Digital Marketing organization, you will be at the forefront of reimagining our current events management operating model. You will be responsible for the onboarding and adoption of a new events management platform, Aventri, and its integration with our CRM systems. Your role will involve working closely with our Events, Digital, and Marketing teams to maximize the business impact of our events strategy. You will have the opportunity to make evidence-based decisions and tradeoffs to deliver what matters to our stakeholders and clients. Your work will be pivotal in setting the strategic vision and leading the development of digital solutions and products.

Job responsibilities

• Own product delivery across the full life-cycle, from research and design to delivery (including user acceptance testing, piloting, rollout strategy) using Agile ways of working.
• Working with events team to define high-level event themes and establish guidelines/best practices for event management (which includes event planning, execution, lead collection and distribution, and event post show reporting).
• Make evidence-based decisions and tradeoffs to deliver what matters to our stakeholders and clients. Embody a user-centric mindset to inform design and enhancements based on client data and a deep understanding of client needs.
• Define and track product KPIs and impacts over time, using data to inform early interventions and course corrections. Validate requirements and specifications, own the backlog, and partner with design and engineering to follow through to execution and adoption.
• Represent platform roadmap and present frequent updates to key senior stakeholders and in high visibility forums.
• Define and direct creative change management strategies to support the success of the platform and related process / operating model changes.
• Cultivate partnerships and engage with peers on product adoption targets and communication strategies.

Required qualifications, capabilities, and skills

• 5+ years' of experience as a Product Manager with a track record in user-centric delivery, leveraging user research and data to ensure products have strong market-fit and create exceptional experiences.
• 5+ years' of experience with digital event processes, event platforms, or marketing automation/optimization.
• Experience with operating model design and business process re-engineering.
• Experience in Agile and Lean frameworks; experience in establishing these frameworks and cadences within new teams
• Deep understanding of customer journeys, and tangible experience in designing solutions with the end-to-end in mind.
• Detail orientated with exceptional organizational, project management, and collaboration skills. Experience working cross-functional, global and multi-cultural organization.

Preferred qualifications, capabilities, and skills

• Experience with broadcast style production (i.e. television, key notes, etc) is a bonus but not a requirement.
• A genuine curiosity and willingness to learn, analytical thinker with experience in data synthesis and analysis.
• Adaptability between the strategic and conceptual to the pragmatic and tactical. Strong sense of ownership and accountability. Ability to contribute individually and lead, manage or participate in cross-functional teams.
• Flexible communication approach to build trust with diverse stakeholder groups. Comfortable running product demos with internal and external stakeholders.