Philips Senior Applicationist 

Brazil, São Paulo, São Paulo 

880375913

Senior ApplicationistJob Description

Clinical Application Specialist is the knowledge expert on the clinical application of the product / solution.

Your role:

• Supports Account Managers and partners by providing clinical decision support for products and solutions, including sales presentations, product demonstrations. Support and advise the sales force during customer acquisition.

• Develop and execute winning clinical sales strategies to expand market share • Actively participate with sales team in coordinating and executing clinical evaluations, product demonstrations and presentations

• Support new products launches Customer Training

• Train customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the equipment delivered

• (re-)Train hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment

• Ensure that all customers are provided with high quality training and attention so that each customer is fully satisfied with the attention received from Philips

• Ensure that all clinical applications training, with both new and existing customers, complies with the company's quality policy Customer Satisfaction & Feedback

• Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction

• Be aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations. In the event of hazards or accidents, to take immediate control of the situation and involve the safety advisor from the Regional office.

• Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner
You're the right fit if:

1. At least 3 years of experience in training users on critical care medical equipment, preferably in patient monitoring solutions
2. Deep understand of hospital workflow inside ICU and operating room
3. Live sciences background such as physiotherapist, nursery.

4. Intermediate to advanced English proficiency

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