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Apple Turkiye Base Management Executive Turkey, Istanbul 880138094
31.03.2025
You will have accountability for influencing and driving objectives through key relationships. In order to be successful, you will display an engaging and collaborative style, mentoring skills and influencing skills to build the best solutions for our consumers. You will play a critical role in creating the vision, framework and support strategy execution for Base Management programs, with the ability to quantify business impact and returns.
- 7+ years experience in Customer Base management, CLM, CRM, personalization roles, either leading the function in-company or being the practice expert at a leading consultancy
- You possess unquestionable gravitas and interpersonal skills coupled with ability to articulate an inspiring vision at CxO level
- You possess experience working with large installed base customers, and your experience from telecom, banking or digital channels would be a great asset
- Experience measuring CLM / CRM / Personalized Engagement impact, planning and analyzing AB experiments
- Strong passion for data and predictive analytics to provide impactful insights and drive incremental revenue
- You are highly skilled at business modelling and data analytics, and are familiar with the systems and tools used across telecom, banks, retail and digital channels
- You are successful in applying well-structured approach to programs and goal setting
- Ability to communicate results of analysis in a clear and effective manner both externally to key channel partners and internally to leadership teams
- Proven experience succeeding in complex, matrix and cross-functional projects
- Excellent written, presentation and oral communication skills, problem-solving skills and the ability to work with cross-functional and partner teams across many levels of management
- Ability to work in an ambiguous environment, know how to self navigate and build network with different key stakeholders
- Strategic thinking, business acumen
- Willing to take action and enjoy working in a fast paced, dynamic environment
- Ideally Educated to a degree level in a quantitative or business discipline.
- MBA preferred.
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