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Citi Group Loan Operations Quality Control -AVP Hybrid 
United States, Delaware, New Castle 
879458561

25.06.2024

Key Responsibilities:

This role is for a Quality Control Operations Lead, who will look after the following:

  • Manage the daily workflow of ‘in process’ quality control requests for one or more high risk functions

  • Complete in depth reviews of in process transactions to ensure the highest level of accuracy

  • Identify potential errors for discussion and review real time prior to completion of the transaction

  • Serve as a subject matter expert in the designated high risk functions, providing expertise to the team more broadly as needed

  • Support end to end lifecycle controls and thinking, challenging existing processes to improve as needed

  • Ensure timely reviews of all requests to maintain service levels to the business and external counterparties

  • Follow-up on the timely remediation of errors and observations identified

  • Manage the daily, weekly, monthly reporting metrics

  • Develop and implement timely action plans as needed

  • Build partnerships with key functional owners to find solutions and encourage open dialogue and innovation

  • Partner with other quality related functions to identify and implement best practices

Knowledge/Experience:

  • A proven track record with at least 5+ years of financial Operations experience

  • Experience and knowledge of end to end Institutional banking loan cycleand solid understanding of direct/indirect lending products and practices

  • Knowledge of lending platforms like Loan IQ, ACBS

  • Exposure in reviewing credit agreements

  • Payments / reconciliation cycle experience

  • Regulatory concepts and other key areas of risk within the operations and data environments

  • Knowledge of policies, procedures, and compliance with applicable state and federal laws and regulations

  • Ability to perform reviews or processes and identify issues/ gaps.

Skills:

  • Ability to manage control practices demonstrating a risk-based approach

  • Exhibit strong written and verbal communication skills.

  • Possess the ability to work with various levels of management and build and maintain effective working relationships

  • Strong influence/negotiationskills.

  • Ability to proficiently use MS Office products, particularly Excel andPowerPoint

Qualifications:

  • 0-3 years of experience
  • A business related degree would be advantageous, however less relevant than extensive ‘in situ’ experience
  • Basic knowledge of Business Processes, Systems and Tools used in the Loan Process
  • Demonstrate understanding of Loan Processes, Procedures, Products and Services
  • General awareness of managing, preparing, and reviewing loan documentation
  • Able to identify, mitigate, manage, resolve, and escalate risks and issues
  • Awareness of risk types, policies and control measures and processes
  • Comply with applicable laws, rules, and regulations, and adhering to Policies
  • Bachelor’s/Universitydegree or equivalent experience
Operations - Transaction ServicesLoan Documentation and Processing

Full timeNew Castle Delaware United States$78,080.00 - $117,120.00



Anticipated Posting Close Date:

May 13, 2024

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