EY Banking Technology - Salesforce Business Analyst Senior Consultant 

Canada, Quebec, Montreal 

879106016

Your key responsibilities

• Collaborate with stakeholders to gather, document, and analyze business requirements.
• Evaluate business processes and identify areas for improvement.
• Develop functional specifications and business cases.
• Support project planning, testing, and implementation phases.
• Create reports, dashboards, and visualizations to support decision-making.
• Facilitate meetings and presentations to share findings and recommendations.
• Ensure solutions align with business goals and compliance standards.

To qualify for the role you must have

• Bachelor’s degree in Business Administration, Information Systems, or related field.
• 3+ years of experience in business analysis or a related role specifically in the financial services industry.
• 2 + years of experience in Consulting
• Strong analytical and problem-solving skills.
• Proficiency in tools such as Excel, SQL, Power BI/Tableau, and project management software.
• Salesforce development and deployment in the financial industry.
• Experience with development or business analysis for the following Salesforce clouds:
  
  • Non-profit Cloud – Designed for non-profit organizations.
  • Sales Cloud – Sales management and business process automation.
  • Service Cloud – Customer support and post-sales interaction management.
  • Experience Cloud – Creation of portals and communities for customers and partners.
  • Financial Services Cloud – Deliver tailored CRM solutions that enhance client engagement, streamline compliance and support digital transformation initiatives.
• Excellent communication and stakeholder management skills.
• Experience with Agile or Scrum methodologies is a plus.
• Agile and collaborative approach to problem-solving in a fast-paced environment.

Ideally, you’ll also have

• Familiarity with data modeling and process mapping tools.
• Experience working with banking technologies.
• This role involves interaction with clients operating nationally and globally where fluency in French and English is required. Bilingualism in both French and English is therefore a requirement of this role.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.