Specifically, you will:
- Act as a leading BPC for ITOM Event Management
- Prepare demos and align with customers
- Work closely with sprint teams to ensure solution architecture is transferred in working products
- Be proficient with ITOM/ITSM business processes and transfer business demands to reliable and simple solutions
- Drive continuous improvements with focus on quality, stability, usability and maintainability
- Applying DevOps mindset to take operational responsibility for your solutions
- Establish a trusted partnership with our internal business and technical counterparts and enable “ONE TEAM” spirit from delivery to operation
- Act as thought leader for other team members
What you bring
- Academic degree (Bachelor or Master) in Information Technology, Software engineering, business informatics or related fields
- 5+ years of professional working experience in architecture or development (with focus on ServiceNow ITOM)
- Experience in ServiceNow Event Management like integrating various monitoring systems and correlation rules
- Deep IT/Cloud DevOps knowledge and ability to designing large-scale IT systems
- Experience in agile application delivery processes, procedures & agile implementation methods (e.g. SAFe)
- Leader and team player – give guidance and show excellent coordination skills, passionate about execution, motivated and self-managed
- Excellent interpersonal, presentation, communication and negotiation skills and be an interface to different stakeholders talking “different languages”
- Strategic thinking, strong problem-solving and analytical skills
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
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