NICE Director Engineering 

United States, Texas, Richardson 

876782482

So what’s this role all about?

• Lead the development, establishment, and application of measures and best practices for people growth and development.
• Build out the metrics that matter to determine promotion or mobility readiness.
• Identify factors in influence and visibility, which assess the real health of the team.
• Create a positive culture to maximize productivity and minimize attrition.

How you will make an impact?

• Utilize performance review cycles to reiterate expectations and discuss methods to achieve and exceed them.
• Act as a strong advocate for quality in the product development process for software engineering.
• Plan and implement systems and processes to fulfill the mission and the goals of the Engineering efficiently and effectively.
• Plan and allocate resources to effectively meet departmental productivity and quality goals.
• Drive business decisions that are financially responsible, accountable, justifiable, and aligned to the execution of our vision and strategy.
• Establish and maintain relevant controls and feedback systems to monitor and ensure the success of the team.

Have you got what it takes?

• 5+ years of managing and developing (ideally service oriented!) Engineering teams
• 10+ years of hands-on Engineering experience delivering enterprise-class, highly distributed, software solutions in Agile environments with an ability to influence, build credibility and bring a strong POV to Engineering groups
• An innate personal interest in technology
• Strong attention to detail and extremely well-organized
• Ability to manage multiple projects with competing priorities
• Demonstrated passion for excellence with respect to Engineering services, education, and support
• Ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• Provide rough estimates to tasks at a glance and guide conversations with engineers to establish more detailed estimates
• Strong interpersonal skills, demonstrating an ability to work well with and enthusiastically influence teams & stakeholders