Analyse current HR processes and workflows, identifying opportunities for optimisation and efficiency
Independently gather and document requirements for new functionalities or enhancements to HR systems
Sparring partner for Business and IT application teams to ensure continuous improvement of processes and minimisation of error sources
Serve as the first point of contact for system users, troubleshooting issues and providing timely solutions as well as escalate complex issues to second-level support or relevant teams as needed
Maintain and update the Knowledge Hub, ensuring the availability of accurate and comprehensive resources for system users
Identify, assess, and mitigate compliance risks associated with HR processes and systems
What You’ll Bring
High attention to detail with experience in business analysis or HR systems management
Minimum 2–3 years’ experience in HR Operations, Payroll or in a similar role
Strong analytical and problem-solving skills with a focus on attention to detail
Excellent communication skills, ideally in German and English, as well as stakeholder management skills
Experience using Jira or similar project management tools
Strong organisation skills and ability to work cross-functionally
Self-motivated with the ability to manage multiple priorities and deadlines