IBM Separations & Off-boarding Professional 

India, Karnataka, Bengaluru 

874050829

• Issuing necessary documentation to the separated employees.
• Liaising with all involved internal stakeholders to ensure timely & smooth exit process of separated employees.
• Constantly review associated processes and recommend changes for improvements and efficiencies in line with ESA ( Eliminate , Automate and Simplify)
• Communicate in a professional, positive, transparent, and courteous manner at all times with all levels of internal and external stakeholders
• Handle confidential matters/ information with the appropriate level of sensitivity.
• Identify, investigate, analyse, and resolve Issues identified within a process thus ensuring employee experience.
• Monitor and process tickets in the ticketing system. Resolve and close Escalated cases.
• Take part in Internal and External audits and ensure all related information are prepared well ahead.
• Collaborating on Final Pay Inputs to the Payroll Team and closing on employee’s Full and Final Settlement as per regional legal deadlines.
• Contribute to internal reporting, dashboard, metrics and RCA analysis.

Required Technical and Professional Expertise

• 2-3 years experience on HR operation services with a Growth mindset and having analyical problem solving skills.
• Strong working knowledge of Microsoft office, especially Microsoft Excel.
• Ability to handle mutiple tasks under pressure.
• Understanding of any regional payroll process and proficiency in using HR software and tools will be an added advantage.
• Must have good Communication ( English ) skills, Interpersonal skills and Attention to Details. Must have good business email writting skills.
• Should be okay with weekend working while contributing to critical projects.

Preferred Technical and Professional Expertise