Akamai Technical Project Manager II - US Shift 

India 

873049046

Become a trusted advisor

As a Technical Project Manager II, you'll be a trusted advisor, managing customers' end-to-end platform engagement. In a high-impact environment, you'll oversee projects, solve problems, and build close relationships with customers. Your focus will be on the North America Financial Services Vertical.

As a Technical Project Manager II, you will be responsible for:

• Advocating best practices for customers and teams during product implementation, and relaying customer feedback to Product.
• Acting as the primary customer contact and leading the integrated team to achieve successful customer outcomes.
• Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged
• Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery
• Communicating with internal, external stakeholders and partners to share information and deliverables

Do what you love

To be successful in this role you will:

• Have 5 years of relevant experience and a Bachelor's degree in Computer Science, or related field
• Demonstrate experience in a customer-facing role in the information technology industry
• Experience in successfully managing and delivering technical customer projects
• Show understanding of network and web performance technologies including DNS, HTTP, Caching, Load Balancing
• Show basic understanding of security technologies including firewalls, DDoS
• Be familiar with Scripting, DevOps and Cloud Computing
• Demonstrate experience in project management and in managing multiple priorities
• Demonstrate ability to build trusting relationships with customers across various levels including Execs

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.