Amazon Mfg Process Support Engineer Amazon Robotics 

Mexico, State of Mexico, Interlomas 

870631604

Key job responsibilities
* Actively support and foster a culture of inclusion.
* Review and improve station documentation including preventative maintenance plans, installation guides, and troubleshooting guides.
* Investigate and report on systemic product failures.
* Drive root cause analysis of product, component, or assembly issues.
* Support Windows-based software and hardware issues and scheduled tasks.
* Perform onsite quality audits.
* Review external production processes, identify risk and mitigate.
* Qualify production processes based on dimensional data, control plans.
* Support Supply Chain requests as required.
* Assist with new station installations and station retrofits
* Support the contract manufacturing teams by resolving complex manufacturing problems in real time.
* Propose design changes that will enhance product manufacturability and testability.
* Perform onsite quality audits.
* Willing to “roll up sleeves and do what needs to get done” by leveraging multiple diverse skill sets.
* Up to 30% travel required, including international travel.
* Write and present comprehensive test reports.A day in the life
About the team
The Manufacturing Test and Controls (MTAC) Product Sustaining and Support Engineering (PSSE) team owns test engineering transition of all products in near-beta-exit status, standardization, documentation, safety and training requirements. Additionally, it leads continuous improvement programs for enhanced yield and productivity, coordinate cross-site knowledge transfer during geographical expansions, and acts as Point Of Contact (POC) for Keep The Lights On (KTLO) activities on all GA products. This team prioritizes the rapid response and consistency.Zapopan, MEX

- Completed Bachelor Degree or equivalent
- 3+ years of General Experience
- English Intermediate-advanced (B2+)
- Knowledge of state-of-the-art test equipment, assembly fixtures, ATE equipment, and ICT.
- Demonstrated expertise with root cause analysis.
- Benchtop electrical debug tool experience.
- Strong understanding of support processes – SLA, handling tickets, monitoring, processes and metrics.

* Completed Electrical Engineering or Computer Science Master’s degree.
* Experience testing time of flight (TOF) cameras, stereo cameras, and other sensor systems.
* Functional knowledge of quality tools such as 5-Why, Fishbone Analysis, 8D, Controls Plans, Capability studies, GR&R, sampling plans.
* Experience in circuit level debug to the component level.
* RF experience, specifically with Wi-Fi, LTE, and radio testing.
* NI TestStand and LabVIEW experience.
* Testing and controlling products built on Linux.
* Experience with Keysight 3070 In-circuit test systems and/or Keysight Family Multiplexed User Fundamentals Class I and II.
* Experience with program debug for visual inspection machines (AOI3D and X-Ray).
* Understanding of the complete deployment life cycle from design, build, test, deploy.
* Demonstrated expertise with memory validations for pre-programmed parts.
* Experience with Oracle Agile Product Lifecycle Management.