Amazon Support Engineer CMT Systems 

India, Karnataka 

870361335

Primary responsibilities include troubleshooting, diagnosing and fixing operational issues, developing monitoring solutions, performing infrastructure maintenance and configuration, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development, updating/enhancing our current software, automation of support processes and documentation of our systems.

- 2+ years of software development, or 2+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages

- Experience with AWS, networks and operating systems
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design
- Experience with SQL databases (querying and analyzing)