Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site.
Ensures equipment enhances customer production.
Repairs and updates equipment at customer facility.
Repairs of system level problems (which have multiple causes and for which no standard procedures exist) are based on engineer’s technical knowledge, education, training and certification
Engineer’s may access and determine the problems existing in customers' processes such as chemical leaks or contamination, and as a result may recommend shutdown of customer fab due to unsafe conditions.
Minimum Qualifications
BS or above degrees in engineering, electronics, physics or material science. (NCG only)