LPA Long Term Strategy and Annual Plan
Lead responsibility for ensuring department’s delivery of 3 year strategy
On an annual basis, with the Departmental Leadership Team, review and evolve the strategy in response to changing internal and external circumstances
Lead responsibility for defining and delivery department’s operations roadmap
Overall responsibility for the annual planning cycle (financial planning and strategic objectives planning) as well as throughout the year reporting on progress (i.e., QOR, SPM, etc)
Partner with the Booking.com Strategy team as well as Departmental Heads of Strategy to further sustained value creation by incorporating legal and policy considerations into Company strategy and annual plan
With the Departmental Leadership Team, develop and drive execution of the department’s annual plan to ensure delivery on the Company and departmental priorities
Manage competing and fluctuating priorities across a broad range of topics, working effectively with ambiguity and able to keep multiple projects moving with minimal direction
Advisor to Senior Leaders
Sounding board / thought partner for the CLO (LPA SVP) and VP Product and Commercial Legal
Credible & trusted advisor to the LPA LT and the VP Product and Commercial Legal LT as well as other internal and external senior audiences on people, operational and strategic topics
Team Management and Delivery
Directly oversee and manage a team of business operations and program management professionals dedicated to continuously improving the people (including culture), processes and tech of the global department (approx. 4 direct reports and 3 skip-level reports)
Indirectly oversee and manage the Team Lead of the LPA Services Team in the BHI Centre(s) of Excellence in order to ensure effective delivery of legal and operational services to the department (1 dotted line report managing a team of approx. 30)
Identify and introduce resourcing efficiencies to scale impact and efficiency including
Contributing to data-driven decisioning by identifying and tracking department metrics and KPIs (including external benchmarking where relevant)
Optimal utilization of technology by the department, including by selecting, implementing, and managing technology resources in high-impact focus areas
Additional opportunities to leveraging the BHI Centers of Excellence, alternative legal service providers, and other innovative solutions)
Ad hoc projects
Identify and deliver ad-hoc projects (including projects with BHI/sister brands) that tackle complex/strategic questions that the operating teams do not have the skills, analytical capability, or business context to address on their own
Conduct structured and unstructured problem solving
Conduct workshops and training with stakeholders
Ultimately come to a recommendation for decision by departmental or company leadership
Independently manage multiple complex projects with senior stakeholders to drive major business change over multiple years
Single Point of Contact for People, Comms and FP&A partners to the department
Partner with People on continuously improving the employee experience within the department particularly through learning and development programming
Partner with Comms on departmental engagement (e.g., All Hands) as well as embedding the LPA identity and strategy within the department and across the company
Partner with Finance specifically
FP&A on (i) annual financial (workforce and budget) planning cycle as well as throughout the year management and reporting; and (ii) cost conscious management of the overall departmental budget including working with FP&A and individual cost centre owners to address financial management issues in specific cost centres (e.g., overspend, accurate forecasting)
Procurement to (i) continuously improve the cost effectiveness of the selection and engagement of outside vendors; (ii) drive cost-efficient fees arrangements including vendor consolidation and alternative fees arrangements
Stakeholder Communication, Network and Influence
Building relationships and fostering an environment of trust across all stakeholder groups
Ignites and leverages vast network across the organization, also outside of direct sphere of influence
Communicating effectively across written and verbal mediums to diverse, global audiences and driving teams to consensus
Ensure communication and collaboration within the Department and the Department’s engagement with internal stakeholders and BHI and Brand Legal Operations colleagues
Operational and Solutions-Oriented Mindset
Independently resolving complex issues and challenges, looking beyond the obvious for creative and innovative solutions that drive high levels of value
Strategic and pragmatic solutioning that strikes optimal balance between making business impact and driving simplicity
Ability to unlock inertia to galvanize the team, maintain momentum in forward progress
Harnessing superior problem-solving capabilities, analytical skills, curiosity, and persistence to operationalize high priority functional initiatives and goals
Business Acumen
Very strong business & market knowledge across a wide area
Culture
Take a leading role in driving culture change within the Department Leadership and their teams with a focus on embedding strategic thinking, operational / process mindset, and impactful adoption of technology
Soft skills
Independently solve problems or overcome stalemates
Stay calm and focused when faced with a challenging situation
Makes trade offs and decisions in interest of the business, not for self
Looks first at what they can do themselves when faced with a challenge
Ideal Experience & Skills:
Master degree or comparable professional experience
Significant years’ professional experience with a minimum of 6 years of experience in (i) consulting, business development, and/or corporate strategy and operational planning; and (ii) leading a function focused on operational excellence
Experience working with legal and public affairs professionals (at a reputable law firm and/or in-house) is required with a strong preference towards firsthand experience in
Legal, compliance and public affairs / policy subject matters
Operational processes of a legal team / department
Financial management of a legal budget
Management of legal projects and/or programs
Skilled in strategy development and execution including problem identification, scoping, recommendations of options, consensus building, and translation into implementation plan
Ability to learn fast and adapt to a fast moving environment as well as experience leading change management efforts
Creativity and “out of the box” thinking that drives innovation
Ability to “see around corners” and “connect the dots” in order to enable proactive (not reactive) approaches
Ability to work effectively in a global environment; sensitivity to and an understanding of cultural differences.
Proven ability to lead a team as well as collaborate and build relationships at all levels of the organization
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
