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CheckPoint Renewals Manager 
India, Karnataka, Bengaluru 
868596479

08.08.2024
Key Responsibilities
  • Responsible for the renewal of software services and support subscription contracts in assigned regions; this includes providing quotes to the assigned Distributors
  • Responsible for upselling to customers, identifying opportunities for cross-selling and technology refresh
  • Develops sales opportunities by researching and identifying potential accounts; building rapport, providing technical information and explanations; preparing quotations
  • Outbound calls to existing customers for the purpose of selling services and support renewal contracts, upselling & cross-selling
  • Manage End-user, Reseller & and distributor expectations and 24-hour response time on enquiry (SLA)
  • Handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling, and reinstatement of software services and support subscription contracts
  • Positively interacts and collaborates with Customers, Partners, and Distributors
  • Identifies and pursues subscription contracts reinstatement opportunities
  • Assists in the negotiation of software services and support subscription agreements
  • Work closely with Distributors, Account Managers, and Sales Engineers to ensure sales closure
  • Responsible for providing adequate training to partners on the Renewals Tool and responsible for managing inquiries on renewals
  • Track and measure daily sales goals via the Salesforce database
  • Maintain CRM Hygiene on Pipeline updates, Account Information, and Customer information
Qualifications
  • Experience in selling software services and support subscription renewal is highly desired
  • Experience in sales or sales engineer roles in IT industry is desired.
  • Strong communication and interpersonal skills and comfortable to call or meet customers
  • Ability to articulate the product’s different features, and answer any questions customers might have
  • Strong negotiation and closing sales skills
  • Strong attention to details
  • Self-motivated, upbeat, organized, and highly persistent in follow-ups
  • Fluent in Hindi and English
  • Proficiency in Microsoft Excel is highly desired
  • Knowledge of Salesforce is preferred

What you'll get in return

  • Exposure to award-winning technologies in the exciting and growing Cyber Security industry
  • Work-life balance
  • Work with and build long-lasting relationships with a team of brilliant people