Citi Group Officer Reconciliation Supervisor - Hybrid 

Malaysia, Kuala Lumpur 

868530963

based inKuala Lumpur, Malaysia.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life.

Responsibilities:

• Experience of working on TLM reconciliation platform

• Subject matter expertise in Reconciliations of cash accounts between external custodians and accounting records

• Experience of transaction types, corporate actions, income / coupons, transaction settlements, life cycles and swift payments,

• Experience of investigating cash breaks, taking necessary action to resolve, prioritising by age and value etc.

• Experience of Custodian Portals and reconciliation tools and ability to use these platforms for query investigations.

• Query and follow up with Custody/Brokers on the open breaks and drive resolution.

• Adherence to procedures and service level agreement.

• Good communication skills, both written and oral, ability to communicate with multiple stakeholders, internal teams, and clients.

• Experience in application migration will be added point.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• Identifies areas for automation / process improvements and recommend new work
  procedures.

• Support on new implementations from business and functional requirement from UAT to full implementation to ensure a transition and execution which have impact on the reconciliation process.

• Timely escalation of potential risk issues, revenue leakages etc.

As a successful candidate, you’d ideally have the following skills and exposure:

• Understanding in other functions like Entitlements, Cash Management, Transaction Management, Settlements, Fund Accounting

• At least 5 years’ experience with TLM Premium preferable.

• Detailed knowledge of business processes and procedures as well as service and systems (including downstream impacts)

• Candidate should be flexible ready to work in in different shifts.

• Ability to work in a team-oriented environment.

• Demonstrate flexibility to cross train.

• Strong communication skills, both written and oral, ability to communicate with multiple stakeholders, internal teams, and clients.

• Manage multiple stakeholders through regular update and calls.

• Work through tight deadlines

• Experience of transaction types, corporate actions, income / coupons, transaction settlements, life cycles and swift payments etc

• Bachelor’s degree/University degree or equivalent experience