Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Data Annotator
General Responsibilities:
- Review and analyze AI-generated responses for accuracy, clarity, and relevance
- Annotate data entry, perform data research activities according to Data Scientist instruction and Capital One guidelines
- Assist in developing and refining annotation guidelines to ensure consistency and quality in the labeling process
- Identify and report any data quality issues or anomalies encountered during annotation process
- Manage workload appropriately; efficiently service multiple requests, work with AI development team or dedicated lines of business to execute within deadlines
- Collaborate within teams and across teams as part of process initiatives and performance standards
- Expected to maintain SME knowledge of processes and support production work to maintain workflow and meet established deadlines
- Potential assignment or rotation across related sub-functions
- Exhibits flexibility and responds quickly to meet changing business needs including other job-related duties that may be assigned from time to time
Basic Qualifications:
- Bachelor’s Degree or a combination of education and relevant experience in the field
- Minimum of 2 year of relevant work-related experience in a BPO or similar industry
- Exposure to data annotation, content moderation, or AI model support is a strong plus
- Skills Required:
- Good communication skills
- Analytical skills and Critical Thinking Skills for content evaluation
- Strong skills in writing and editing
Preferred Qualifications:
- At least 1 year in US Card services, US Banking, US Financial services and products
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.