3 years of experience in a Customer Success Manager (CSM) or similar customer-facing role.
Experience accelerating product adoption and business growth.
Preferred qualifications:
Experience working in a SaaS/IaaS/PaaS company or consumption driven business.
Experience working in a cloud-based technology company.
Excellent organizational and time management skills, with the ability to drive multiple, simultaneous programmes to a successful outcome.
Excellent problem-solving skills, with the ability to derive insights from customer data and to adapt the customer success strategy based upon these insights.
Excellent communication and people management skills, with the ability to deliver presentations with compelling messages to technology and business audiences.