SAP Customer Business Support Senior Specialist 

Mexico, Mexico City 

865841981

COMPANY DESCRIPTION

Purpose and Objectives:

Key Tasks:

- Key touchpoint with internal finance groups: Controllers, Project Controllers, Sales Operations, Commercial Business Partners and Education colleagues to ensure compliance, data clarity, contract, and revenue safeguarding. Advice and/or Assist with Services Order Forms compliance, approval processing and with all Finance and Legal requirements.

- Assist with a variety of special projects targeting the construction of foundation segments for evolving pilot programs.

- Process customer service requests for selling services small deals and completing the required paperwork.

- Comply with operational procedures e.g., for sales, delivery, financial and legal requirements according to each Americas’ country.

Education Qualifications / Skills and Competencies:

- Bachelor equivalent: minimum requirement

- Master equivalent: optional

- 3+ years of experience in enterprise software, service or maintenance sales or delivery

- 3+ years of experience related to services delivery and/or SAP services operations - Backoffice support roles.

- Able to rapidly absorb new facts and techniques.

- Languages: Fluent in English (Speaking/Writing) is mandatory.

- Ability to “Think out of the box”

- Good communication and networking skills

- The mindset to keep active & makes things happen.

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