Citi Group Credit Initiation Supervisor 

Mexico, Mexico City 

863643235

Responsibilities:

• Supervise a small team of Credit Initiation Specialists, and ensure the quality of tasks, and performance goals are met
• Manage exceptions utilizing credit knowledge and signing authority and train and coach Credit Initiation Specialists
• Ensure the integrity and confidentiality of customer documentation and recorded information within computerized systems
• Interpret procedures and policies to guide support staff in resolving complex problems
• Serve as a backup to the Senior Supervisor, escalate problems and recommend revisions to procedures as needed
• Resolve issues by identifying and selecting solutions, and analyzing information to provide evaluative judgements
• Provide input on training and development needs for assigned personnel
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 0-2 years relevant experience
• Familiarity and understanding of financial industry preferred
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

Experiencia en manejo equipos de trabajo. Conocimientos en manejo de archivos y tipos de documentos del expediente del cliente, Conocimiento de proceso de aperturas y operaciones de sucursal (paquere contable). Manejo e interacción con proveedores externos. Disponibilidad de horario. Manejo de sistema X-File Y Ondemand.

Time Type:

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