Uber Manager AV Operations Quality Assurance 

United States, West Virginia 

860968963

What You'll Do:

• Quality Assurance Program Ownership: Establish and implement a comprehensive Quality Assurance program tailored to the autonomous vehicle mobility and delivery fleets, in partnership with internal subject matter experts, leveraging industry standards.
• Audit Management: Manage a team of assessors responsible for conducting thorough audits of Fleet Partners, measuring adherence to the operational and quality standards developed, and supporting action plans for improvement.
• Cross-functional Collaboration: Lead cross-functional teams in the execution of QA processes, identifying areas for improvement and driving initiatives for quality enhancements.
• Performance Monitoring: Monitor and analyze quality performance metrics, preparing detailed reports to communicate findings and recommendations to partners and stakeholders.
• Compliance Management: Collaborate closely with Uber’s regulatory, safety, and legal teams, as well as applicable external partners, remaining informed on current regulations and ensuring operational standards are adjusted to reflect adherence.
• Positive Quality Culture: Foster a quality-centered culture internally and externally providing leadership, training, and support to foster continued success for Uber.

Basic Qualifications

• Bachelor's Degree
• Minimum of 5 years of experience in quality assurance or compliance management within the automotive or technology sectors
• Strong experience and understanding of AV technologies and applicable industry regulations.
• Deep understanding of QA processes and methodologies
• Strong analytical abilities, with proficiency in QA metrics
• Ability to travel to support partnerships and operations nationwide

Preferred Qualifications

• Data-driven decision making mentality, sound business judgment, and the ability to back analysis up with relevant analytical thinking
• Excellent leadership, communication, and project management skills
• Experience in managing and developing dynamic teams
• Experience managing safety, quality assurance, or compliance functions within autonomous vehicle operations, specifically.
• Experience drafting, reviewing, and negotiating agreements or policies with external partners
• Certified Quality Engineer (CQE), Certified Quality Manager (CQM), or similar certifications.

For Atlanta, GA-based roles: The base salary range for this role is USD$124,000 per year - USD$137,500 per year.

For Chicago, IL-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year.

For Phoenix, AZ-based roles: The base salary range for this role is USD$124,000 per year - USD$137,500 per year.

For Pittsburgh, PA-based roles: The base salary range for this role is USD$124,000 per year - USD$137,500 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year.

For Seattle, WA-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year.

For Washington, DC-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year.