JPMorgan Technology Governance Risk & Controls Manager 

Ireland, Dublin 

858780500

Key Responsibilities:

• Co-ordinate and conduct comprehensive process and control reviews to ensure alignment with firmwide requirements, proactively identifying potential gaps or issues.
• Identify improvement opportunities across Reliability processes and controls, engaging with team leads as part of sprint planning to ensure they are prioritised for implementation.
• Help facilitate sprint planning for the Governance & Transformation team to scope the correct controls for review in line with leadership priorities.
• Hold your own as a risk & controls SME in conversations with other 1LOD and 2LOD teams and mentor more junior team members.
• Interface with risk pillar leads to understand upcoming changes to technology controls and procedures, undertake applicability assessments and develop implementation plans.
• Analyze emerging issues across Lines of Business to assess their impact on Reliability processes and controls.
• Perform pre-validation and sustainability monitoring of resolved issues, utilizing control KPIs.
• Actively participate in key forums and engage proactively with 2LOD stakeholders to understand their concerns and manage expectations.
• Streamline efforts and enhance messaging to 2LOD, 3LOD, and Regulatory stakeholders by producing and reusing high-quality content.
• Automate repetitive processes and reporting to achieve efficiencies across Reliability.

Experience and Qualifications:

• Experience working with operational risk and/or controls.
• Direct experience working in one or more of the following: technology governance, cyber, change, resiliency, incident management.
• Demonstrable experience managing significant pieces of work/projects and workstreams with minimal oversight.
• Demonstrated ability to analyze data and develop compelling insights.
• Background in strategy or technology consulting beneficial.
• Experience working with or within compliance or regulatory management teams is beneficial.
• Experience managing or mentoring more junior colleagues.

Skills and Behaviours:

• Confident communicator with stakeholder influencing skills.
• Strong written communication and presentation abilities.
• Strong understanding of Agile principles and ways of working (preferably using Jira).
• Self-motivated with a continuous improvement mindset, challenging the status quo.
• Strong analytical and problem-solving abilities.
• Ability to collaborate effectively across teams and manage multiple stakeholders.