Amazon Engineering Operations Technician - Data 

Spain, Aragon, Zaragoza 

857075507

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
- You will interact with stakeholder in Spain and across EMEA, so both Spanish and English language proficiency is essential
- Ability to work flexible shift hours, including evenings, weekends, and holidays as needed.- Assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.
- Monitor and troubleshoot all mechanical, electrical, HVAC systems, voice/data, chiller systems and generators.
- Provide assistance to contractor or data center engineers to ensure proper operation and maintenance of all facility equipment.
- Provide assistance to contractor or data center engineer to deploy new equipment, such as building racks, cabling, and other tasks as necessary
- Perform site walkthroughs to verify proper operation of Facility Equipment and Monitoring Systems.
In addition to acting as a Facilities First Responder to critical events, this individual will also support new data center facilities and existing data center facilities and will demonstrate an ability to Operate with minimal supervision.A day in the life
- Ability to solve problems through root-cause elimination, stepping back to understand the broader context.
- Aptitude for trouble-shooting and problem-solving complex issue
- Ability to maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response.
- Ability to follow procedures system documentation and track issues through appropriate entries into a Trouble Ticket system.
- Demonstrate good judgment and instincts in decision making.
- Prioritize appropriately in a complex, fast-paced environment.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- High school or equivalent diploma

- Experience in data center engineering