Your key responsibilities
Your role will focus on establishing relationships with client personnel at appropriate levels while working to consistently deliver exceptional client service across the global record-to-report and direct tax life-cycle processes. Your key responsibilities will include:
- Global delivery of end-to-end GCR contracts including data gathering, tax accounting, tax compliance, and tax controversy.
- Supporting the full engagement life cycle of global record-to-report managed services engagement including:
- Solution design and scoping
- Project management of implementation including mobilizing global cross-functional teams
- Service management of delivery to client
- Commercial management of contract, billing and change management
- Technology deployment and maintenance
- Managing data operations and data analytics
- Deliver value by sharing global accounting and tax developments, insights and market trends
- Support a number of GCR contracts, some with client interface and some in a supervisory service delivery role
- Focus on the successful delivery of projects, ensuring technical excellence and practical/business approach taken
- Developing and maintaining relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensuring effective and timely communication
Skills and attributes for success
- Teaming across service lines, technical specialties and geographical boundaries to deliver exceptional client service
- Mobilizing global delivery capability and standardized process implementation
- Managing the operating governance structure and reporting protocols including ongoing service management and commercial management
- Managing technology/workflow with the information from each service line to provide consolidated view
- Monitoring progress, managing risk, maximizing operational efficiencies and making sure key stakeholders are kept informed about progress and expected outcomes
- Review and suggesting improvements to compliance and reporting processes considering data sources, hand-off points and controls
To qualify for the role you must have
- Strong analytical skills, interpersonal, and written/verbal communication skills as well as a strong problem-solving ability, attention to detail and an entrepreneurial approach to work.
- Strong organizational and time management skills with a demonstrated ability to capture and synthesize business requirements.
- Strong proficiency and a high level of comfort working with new and emerging technologies.
- Ability to lead global virtual and on-site teams, mentor counselees and manage client-serving business.
- Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor own budget. A PMP qualification or similar would be beneficial.
- Experience of working on international projects
- Process and technology design skills
- A bachelor's degree in a related field and a minimum of five years of related work experience (e.g. accounting firm, international or regional tax experience).
Ideally, you’ll also have
- Demonstrate professionalism through a positive and cooperative attitude and by maintaining the confidential and proprietary nature of client relationships and related work products.
- Experience working on multi-jurisdictional projects
- Take ownership of tasks and have the proper judgment to make critical decisions.
- Have a strong ability to work under pressure and adhere to strict deadlines.
- Coach/mentor junior team members to help EY continue to build an inclusive culture and high-performing teams.
- the ability to thrive within a fast-paced, professional services environment
What we offer
When you thrive, we thrive. The EY benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being:
- $5,000 per year for mental health support benefits
- Wellbeing benefit of $1,200/year
Discover how, when and where you can work at