EY Senior Internal Specialist German 

Poland, Lower Silesian Voivodeship 

855553008

Your key responsibilities

• Work with finance teams to reach out to client servers and assist with their financial challenges

• Prepare and facilitate training for client serving teams on the use of software and financial topics

• Provide virtual support to our client serving teams via phone, email and chat

• Ensure that the needed responses are provided in a quick manner or escalated when essential

• Document all calls and emails in the system

• Share best practices and provide support to other teams and team members across borders and service lines

• Stay up to date with latest policies, processes and tools

• Stay connected with the business and functional experts

• Build up competence and strive for knowledge

As a new recruit, you will undergo our onboarding program which includes:• EYs business in the designated region

• 30 days of intensive system and finance training program

• Work in test environment, group training, work shadowing with peers

Skills and attributes for success

• Strong communication and teaming

• Excellent listening and asking the right questions

• Problem solving attitude and analytical skills

• Ability to view issues through the clients’ perspectives

To qualify for the role, you must have

• Very good German and good English literacy

• Professional approach, demonstrating tact and diplomacy

• Strong communication and teaming

• Excellent listening and ability to ask the right questions

• Problem solving and analytical skills

• Ability to view issues through the clients’ perspectives

Ideally, you should also have

• Ability to prioritize workload and deliver outputs within strict deadlines

• Excel / Power BI literacy

What we offer

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.