Intuit Manager Procurement 

India, Karnataka, Bengaluru 

852362382

Leadership and Strategy:

• Cultivates and coordinates relationships with Sourcing, Procurement, Data & Automation, Controls & Compliance, and Finance stakeholders, with ability to interact with senior leaders to provide strategic guidance or support decision-making.
• Adept at assessing current state staffing composition, exploring various degrees of captive center vs. OSP strategy, and making recommendations based on a transformational vision.
• Develops and executes the vision for a best in class shared services procurement program, keeping the customer experience at the forefront while seeking automation and AI-assisted solutions as velocity drivers for GSP. Develops the plan, operational roadmap, and goals in service to that vision.
• Creates buoyancy for Sourcing, Procurement and Travel & Expense business process owners, acting as the local oversight for OSPs/employees while enabling process owners to maintain governance of the process.
• Collaborates across Intuit to leverage resources and knowledge to solve problems and achieve results.
• Role-models execution with velocity, agility, and excellence.
• Partners with international teams to ensure globally compliant and locally relevant policies and procedures.
• Makes pivotal decisions that necessitate collaboration, engagement, and accountability with business and technical leaders, as well as executives across the organization.

Shared Services Leadership:

• Partners with GSP Leaders, process owners, and OSPs to determine maturity of procurement people, processes and controls against target maturity required to deliver GSP’s benefits and goals
• Designs, builds and implements the operating model necessary to realize GSP’s target state, including optimizing the current state to free-up high value resources, developing the strategy to reduce OSP footprint, evolving the shared services center to a follow the sun model, and driving transactional work to AI/automation.
• Responsible for the development, management, optimization and scaling of partner performance management of our OSPs, including budget/forecast management and staffing plans.
• Ensures quality, velocity and compliance of procurement standard operating procedures including purchase order and invoice processing, expense auditing, and help desk operations, fostering a culture of excellence and innovation within the organization.
• Provides direct management and oversight of the procurement help desk including the development and optimization of our knowledge base that enables both AI-assisted chat and our ability to get end users in the hands of human experts when they need it.
• Identifies potential risks, ensuring compliance with company policies, and preventing unauthorized expenditures.
• Collaborates with GSP International Procurement, Controls & Compliance, International Accounting and Compliance and other business partners to support regulatory compliance reporting and audits as required.

People Management:

• Provides oversight and local management of ~6 teams comprised of 50+ contingent workers supporting critical business operations

Skills, behaviors & competencies:

• Excellent interpersonal skills; can effectively interface and collaborate with employees at all levels
• Adept and resilient within a high-change environment focused on long term opportunities
• Solution-oriented with a data-led and data-driven approach
• Proactive, action-oriented self-starter
• Exhibits high levels of judgment, innovation and creativity; is a critical thinker
• Effective use of inquiry and advocacy to work through barriers
• Coupa, Concur, Amazon Business and other P2P systems experience
• Strong analytical, written and communication skills
• Excellent documentation and requirements analysis with experience developing and/or presenting business cases
• Ability to work independently as well as lead and collaborate in cross-functional team environments
• Proficient in collaboration and productivity systems such as Microsoft Applications, Google Drive, Salesforce, Smartsheet and Slack

Qualifications:

• 10-15 years industry expertise with excellent operations and program management skills, including relevant experience leading a global shared services procurement program and managing OSPs
• Strong knowledge of the procurement industry, supplier operations and source selections
• Customer-focused with strong communication, coordination, and planning skills
• Excellent analytical skills and ability to make recommendations to senior leadership based on data
• Ability to apply judgment to balance policy with achievement of business objectives and user experience
• Ability to influence and gain alignment with others to change the thinking
• Experience with procurement technology and tools including e-procurement platforms
• Availability to directly support and interact with multiple international business units
• Culturally aware; experience communicating with a global audience
• Bachelor’s degree in Business, Finance, Marketing or other quantitative discipline
• Ability to travel up to 30% of the time
• Experience working in the High-Tech or Financial Services sector preferred