SAP SAP Customer Experience - Solution Advisor MEE m/f/d 

Germany, Baden-Württemberg 

851927160

As a crucial member of our team, your technical and sales abilities will drive effective product presentations and demonstrations for pre- and post-sale engagements. Your role doesn't stop there: you'll be involved at every stage of the process, from demand generation activities with events like Sapphire to supporting the adoption and expansion of our solutions. Here’s a glimpse of your daily responsibilities:

• Deal Support: Prepare and deliver value-based software demonstrations and executive presentations to support sales cycles.
• Demand Generation: Build and strengthen links with SAP's global and local structure. Creating content to inspire our customers.
• Expansion and Adoption: Help expand our installed SAP base and capture new clients across diverse industries. 3.Specialized Knowledge: Be an expert in at least two SAP CX solutions, with a special focus on SAP Sales & Service.
• Advisory and Collaboration: Serve as a trusted advisor to our customers and SAP internal colleagues and share your knowledge.
• Constant Learning: The software industry is constantly changing, and this requires constant learning of new technologies and processes.
• Travel: Prepare to travel around MEE and explore new business places – an incredible opportunity for professional and personal growth!

What You Need

• Education: A bachelor's degree in computer science or a related field, or equivalent experience.
• Experience: 3+ years experience in solution advisory in CX or 5+ years of deep CX knowledge from working in other roles like consultancy, solution engineering, or business analyst.
• Thirst for Knowledge: Open to new technologies and is willing to constantly learn
• Research: Fast understanding of the customer needs, research for further valuable information, and bringing the pieces together.
• Solution-oriented: Think about solutions, not problems. Always with a customer mindset to deliver value with our SAP CX Software Portfolio to our customers.
• Excellent presentation and communication skills
• Resilience: The ability to adapt and handle complex and ever-changing situations with the best attitude.
• Expert knowledge/expertise in end-to-end processes/solution matching especially in Lead-To-Cash processes.
• Communication and Interpersonal Skills: Exceptional communication and interpersonal skills; able to inspire and lead within internal teams
• Excellent presentation and communication skills
• Teamwork and Empathy: A true team player who fosters collaboration and shows empathy towards customers and colleagues
• Languages: Fluent in German and English

Preferred Superpowers

• Industry Knowledge: Good understanding of the requirements from one or more different industries
• Product Knowledge: SAP product knowledge for SAP CX Sales and Service Cloud and SAP Business Technology Plattform
• Tech Savvy: Knowledge of AI in general, knowledge of programming languages