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Applied Materials ETCH Customer Engineer 
Japan, Yokkaichi 
851431201

31.07.2024

Key Responsibilities:

  • Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
  • Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
  • Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
  • Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
  • Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
  • Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
  • Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
  • Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

  • Develops skills to perform basic activities in own job.

Business Expertise:

  • Understands how the assigned duties integrate with others in the team.
  • Develops responsibility for customer satisfaction within work area.

Leadership:

  • Has no supervisory responsibilities.

Problem Solving:

  • Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

  • Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

  • Uses communication skills and common courtesy.
Associate's Degree

1 - 2 Years

Full time

Assignee / Regular