JPMorgan Client Ops Specialist IV - Know Customer KYC / List Screening 

Philippines, Quezon City 

851365841

Job responsibilities:

• As part of the L1 queue, work across varied specialized applications (internal and external) to conduct searches, gather data and record evidences, by identifying anomalies pertaining to political affiliations, negative media news, Sanction hits, etc..
• Analyze and investigate alerts that are generated using standard policies, procedures and tools
• Work through the alerts on a daily basis to understand if there is a match to our clients and then raise the reviews to the Level 2 teams.
• Substantiate an opinion and disposition with adequate documentation.
• Strive to maintain individual and team throughput and quality targets

Required qualifications, capabilities, and skills:

• Minimum 2 years of experience in Client Screening or Know Your Customer/Client (KYC)
• A bachelor’s degree is required, preferably in finance or other related disciplines.
• Good verbal and written communication skills. Demonstrate ability to effectively communicate within a team environment and interact across departments. Intermediate MS Office Skills
• Self-motivated and proactive, with proven ability to work accurately and under pressure to meet deadlines. Ability to work independently and multi-task in a fast paced environment. Has flexibility and willingness to accept new assignments and challenges in a rapidly changing environment
• Identify opportunities for improvement and drive the implementation of initiatives and operational process changes with a focus on innovation; Follow and promote a strong controls mindset
• Strong analytical ability and critical thinking. Ability to identify issues accurately and offer solutions
• Amenable to 5:30AM - 2:30PM core hours (Manila time), with flexibility to follow mid-shift schedule onsite; Flexible to work in any shift basis business need