As Product Director for Data, Insights, Machine Learning, and Artificial Intelligence (AI) within End User Computing, you will be responsible for leading the strategic direction, development, and management of our organization's products and solutions in the field of data, machine learning, and AI. This role requires a deep understanding of data-driven technologies, intelligent orchestration as well as the ability to translate market trends and customer needs into innovative product strategies. The Product Director will collaborate with cross-functional teams, including engineering, design, marketing, and sales, to drive the successful delivery and adoption of our data, machine learning, and AI products. Additionally, the Product Director will be the local lead in Hyderabad for the Employee Compute Product team.
Job responsibilities
- Acts as regional leader obsessed with spreading organizational values, collaborating with other local site leaders, coordinate regional changes, and fostering a cohesiveness across geographic locations for product teams
- Oversees the data, machine learning and artificial intelligence product roadmap for Employee Compute and the Employee Platforms organization, as well as the vision, development, execution, OKRs, risk management, and support of business growth
- Leads the entire product life cycle through discovery, planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
- Coaches, mentors and measures the product team on solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
- Owns product performance and is accountable for developing business cases and investing in enhancements to achieve business objectives
- Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
- Solutions Technical & Customer Problems – Asking questions and defining the problem and monitors where our platform sits in the Chase ecosystem. Understand the technologies and approaches in use and those we should be using to drive our objectives for these technical products
Required qualifications, capabilities, and skills
- 8+ years of experience delivering products, projects, technology applications with experience managing technical platforms and/or data-focused capabilities. Individual with good understanding of technologies including API, Microservices, Cassandra, Kafka, AWS, etc.
- A customer obsessed leader with the ability to build and maintain strong, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear technical requirements.
- Strong leader to drive change through influence and collaboration across a matrix organization in a highly dynamic environment. Strong partnership, consulting, and influence skills.
- Extensive knowledge of the product development life cycle, technical design, and data analytics
- Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience driving change within organizations and managing stakeholders across multiple functions
- Exceptional written and presentation skills a must
Preferred qualifications, capabilities, and skills
- Team skills and ability to cross functionally drive/influence work through others, ability to mentor and lead teams to achieve results for complex, ambiguous projects.
- Ability to translate data output to automation and orchestration platform stakeholders for execution and delivery of data driven findings
- Skills in cost efficient solution building, financial performance metric creation and analysis.
- Business acumen and knowledge of root cause analysis and problem detection.
- Technical understanding and knowledge of the relevant industry and ability to provide product specific technical training to the team.