Citi Group Site Reliability Engineer 

Canada, Ontario 

84514816

• Work with highly motivated SRE and Support team members to design, implement and maintain monitoring solutions using tools like Grafana, Kibana and App dynamics.
• Contribute to the projects and sprints related to firming up of SLOs/SLIs for Developer pipeline applications ensuring high availability and performance.
• Look to proactively identify bottlenecks in application performance and help implement solution.
• Harness the knowledge of Python/Javascript/Go to come up with scripts to automate and streamline operational tasks.
• Curious and be open to work on projects related to Generative AI and task automation which will be a major focus of 2025.
• Take ownership over complex problems and work with the team in driving resolution.
• Look for proactive solutions but don’t be afraid to get stuck in when incidents demand.
• Analyze system logs and metrics to identify root cause of issues
• Effectively communicate technical details to both technical and non-technical audiences.
• Work collaboratively with development, operations, and other teams to ensure alignment and smooth execution.
• Contribute to a culture of continuous improvement and knowledge sharing.

• Get exposed to cutting edge and latest technology in use by a market leader by Citi like - Tekton, Harness involving OpenShift.
• Have a hands-on experience in Gen AI implementation and creating automation model from idea inception to product delivery.
• Learn the ground-up process of building observability for the supported applications and be part of the team that designs SLO/SLIs for improving the application performance.

• Proficiency in Python, Java or Nodejs preferred.
• A good understanding of the Software development lifecycle and Pipeline management.
• Basic understanding of observability principles and SLO/SLIs
• Experience in using monitoring tools like Grafana, Kibana, Prometheus, and AppDynamics.
• Basic working knowledge of data visualization tools like Tableau.
• Understanding of Agile concepts and related process.
• Working or theoretical knowledge on openshift, Tekton and Harness pipelines
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.

Time Type:

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