Bachelor's degree or equivalent practical experience.
8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
Preferred qualifications:
MBA or Master’s degree in a Management, Technical, or Engineering field.
5 years experience in a Product Management, Product Specialist or similar role working with product in an online commerce or content business or consulting.
Experience working in an e-commerce, gaming, apps digital content business or consulting.
Experience working with CRM, promotional platforms, Salesforce, or similar marketing infrastructure.
Experience in designing, implementing and managing product development and operationalization frameworks and methodologies.