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Intel Human Resource Automation Analyst Malaysia, Penang 843480856
In this position, you will be a member of a global team, mainly supporting Intel's Human Resource automation solutions, such as desktop automation and robotic processing automation (RPA) and other HR information systems. Your responsibilities will include, but will not be limited to:1. Designing or reengineering or end-of-life systems of automation solutions to improve the efficiency and effectiveness while maintaining internal knowledge management and retention through documentation and training to comply with internal quality management guidelines and industry best practices.2. Taking part in all steps of project life cycle: exploration, audits and compliance assessment (security, legal, international, etc.), requirement gathering, solution design, solution configuration, test case creation and execution, documentation and training, migration and enablement of transition change management, implementation, stabilization and maintenance of HR information systems and automations.3. Developing strong relationships and communicating effectively with customers and stakeholders from different geographical locations to understand their business processes in order to organize and document their value drivers such as requirements and exceptions, risks and dependencies, systems interactions, potential improvements, return of investment through expected systems improvements savings.4. Business engagement expert, perform process observations, set desktop automation standards, owns L3 fixes, validates and onboards new tools and technologies.5. End-to-End ownership of HR systems including troubleshooting, performing root cause analysis, bug fixing, users access management, change control board impact assessments, escalating and partnering with upstream and downstream internal technical teams or external vendors.The ideal candidate should exhibit the following behavioral traits:1. Strong analytical capabilities and drive process improvement2. Proactive problem solving and proposing solutions3. Flexible in working hour to resolve critical issues arise4. Excellent written and spoken English5. Excellent communication and presentation skills6. Good ability to work in multitasking environment7. Ability to work both independently and lead efforts as part of a global virtual team
Bachelor Degree in Computer Science or Information Systems related field from 1-4 years of experiences in software engineering, including knowledge of development principles, frameworks, and technologies.Required Skills :
Robotic Processing Automation configuration skill and knowledge (RPA)
MS SharePoint Online (Power Automate, Forms, Workflows)
Databases: Access, MS SQL (stored procedures, SSIS)
MS PowerQuery and Macros (VBA scripting)
MS Office Excel for data analysisPreferred Skills :
Programming skills (web-tools and desktop tools): Scripting language experience (Perl, Python, R, JavaScript)
Agile Methodology (Scrum, Kanban)
HR systems background, SAAS and project management experience
Knowledge in ITIL Service Management
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