GE HealthCare Service Design Engineer 

China, Beijing, Haidian District 

842257056

Roles and Responsibilities

• Roles responsible for developing Service design concepts based on user needs, and define allocation to subsystems based on refinement of the design concept with SME in subsystems. Individuals in these roles perform detailed trade studies to define the specifications for features or components. They perform CTQ and requirements flowdown, document their designs, and perform challenging verification of their designs. In addition, they capture service requirements and ensure that systems, subsystems, or component designs meet those requirements, from install, troubleshooting, repair, to preventive and proactive maintenance. They understand the service vision and process and can ensure service goals for a product or business are met.
• Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
• May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
• A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.
• Define procedures and strategy for field installations, calibrations, and part replacements.
• Lead installation and warranty cost reduction projects.
• Drive Service Design & Service System Level Requirements
• Drive implementation of design and documentation about service action, Installation, and spare parts replacement, etc.
• Identify opportunities to improve design quality in new design based on field quality feedback and user needs collection.
• Review and do verification/Validation work for service features, process and documentations.
• Execute field data analysis to find opportunities about service cost reduction.
• Rick experience in detector and tube is preferred.

Required Qualifications

• This role requires basic experience in the Engineering/Technology & Service Engineering. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).

Desired Characteristics

• Strong oral and written communication skills. Ability to document, plan, market, and execute programs.

Inclusion and Diversity

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.