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Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that improve customer experience and drive Product growth by aligning it to Capital One’s mission.
Scope and prioritize activities based on business and customer impact
Demonstrate a growth mindset - effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
Support in prioritizing feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
Create buy-in for the product vision both internally and with key external partners
Act as a product evangelist to build awareness and understanding
Human Centered
You'll breakdown business needs into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
Technology Driven
Work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology
Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers
Transformational Teamwork
By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams
You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert
Specific responsibilities include, but are not limited to:
Develop and communicate the product vision for the AI Foundation Model Gateway.
Prioritize the product backlog to maximize business and customer outcomes.
Incorporate design thinking and analytics to inform product design.
Maintain a healthy backlog of work and play a critical role in many agile ceremonies.
Serve as the connection between customers, Capital One’s mission, and your team.
We want you if you are:
A strategic product thinker who thrives on solving complex platform problems for technical users.
Understand the needs of AI application developers, ML engineers, and AI researchers.
Have experience building developer platforms, ML infrastructure, cloud-native compute, or high-scale API services.
Comfortable engaging with engineering teams on topics like performance, security, and system design, even if you’re not writing code.
Adaptable, curious, and can quickly ramp up on emerging technologies like LLMs, generative AI infrastructure, and related advancements.
Experienced working in an Agile environment.
Have excellent oral and written communication skills.
Highly collaborative and have the ability to influence and lead.
Basic Qualifications:
At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications:
Experience translating business strategy and analysis into consumer facing digital products
5+ years of product management experience in developer tools, AI or cloud infrastructure, or AI & ML products.
Demonstrated success launching AI & ML-powered platforms or services.
Strong working knowledge of Generative AI technologies (including LLMs), model serving and inference, and model development lifecycles.
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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