מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
EXPECTATIONS AND TASKS
Being able to identify and retrieve business data from SAP systems and replicate this data into databases (e.g. Datasphere, Support Data Lake …) that can be accessed from Process Mining tools like Signavio / Service Now.
Building Business Process Models in Signavio (and optionally Service Now).
Being able to identify Business Process shortcomings and derive potential room for process improvement from the models and the data.
Collaborating effectively across various stakeholders in business and other technical units.
Required skills:
Data Engineering - SQL statements, Python coding
Build API Services in Kubernetes, Process Data in ObjectStore (a plus if knowing one of the skills: Kafka, Kubeflow pipeline)
Experience in Process Mining data analysis (what kind of data structure is valid for process analysis) in Signavio and / or Service Now.
Experience in Business Data/BI Analysis (BI reporting, statistic reporting, etc.)
Being able to guide and facilitate technical and process related discussions within the IT organization and with the business colleagues.
Ability to collaborate across geographical, organizational, and cultural boundaries.
Fluent in written and verbal English.
Preferred skills:
Familiar with Customer Support and/or Cloud Operations processes (ITSM / ITOM) or neighbouring areas.
Dashboard design for KPIs/metrics to show the value/bottleneck of a business process.
Agile development methodology
German language skills
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