Essential Responsibilities:
- Monitor proactive technical health for Enterprise merchants
- Identify and suggest solutions to improve customer experience
- Consult with merchants and internal teams on integration best practices
- Initiate strong relationships to help merchants succeed
- Diagnose and identify issues with APIs, code, services, and network latency
- Advocate on merchants' behalf to improve products, systems, and processes
- Be the main point of contact for technical issues affecting our Enterprise merchants
Expected Qualifications:
- 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications
Our Benefits:
Any general requests for consideration of your skills, please