Western Digital New College Grad Field Applications Sales Engineering 

New Zealand, Canterbury, Christchurch 

838264993

Here’s how you can help.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Taking care of customer requests and answer product-related questions
• Updating trackers for qualification and sustaining issues
• Collaborate with customer on developing qualification plans for new products
• Manage and track qualification metrics and deliverables
• Lead periodical customer meeting to track customer qualification progress, issue and initiatives
• Hands-on 1st level failure analysis to debug customer issue
• Work hand-in-hand with Engineering and other cross-functional organizations to resolve issues and provide closure response to customer
• Assist with communicating customer requests for compliance with internal teams and coordinate customer deliverables such as feature request, required documents, etc.
• Represent and advocate customer needs and priorities to internal teams

REQUIRED

• Bachelor’s degree in electrical engineering, computer engineering, or related engineering field with a graduation date before July 2025. The expected start date for this position is in July or August 2025.
• Interest in working in a customer-facing engineering setting
• Academic or professional experience in hardware/firmware failure analysis
• Past experience working with Hard Disk Drives a plus
• Proficiency in Python, SQL, C/C++
• Data science/ analytics skillset (preferably in Python, SAS, JMP)
• Proficiency with MS Office Suite

SKILLS

• Excellent communication skills with the ability to work in a cross-functional team setting.
• Good project management, problem-solving, analytical, and presentation skills.

Based on our experience, we anticipate that the application deadline will be

Compensation & Benefits Details

• An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
• The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
• You will be eligible to participate in Western Digital’s Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance. Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.
• We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and the Western Digital Savings 401(k) Plan.
• Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.