Citi Group QA Process Improvement & Automation Sr Analyst - C12 

Costa Rica 

836829850

• Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
• Assists in setting business and information architecture standards for Finance
• Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
• Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
• Resolves complex problems or transactions, where expertise is required to interpret policies, guidelines or processes.
• Manages one or more processes, reports, procedures or products, and considered analytical or procedural "expert" representing a unit or team on cross-function process or project deliverables.
• May supervise day-to-day work of junior level employees.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Drive the production of QATV metrics and reporting, as well as process optimization, automation, and training. Key activities include:
• Drive the production of QATV metrics, testing execution monitoring, results consolidation
• Oversee, manage and support QATV tooling enablement and business process improvement
• Proactive process to verify key activities and controls
• Develops and delivers training program

• At least 5 years of relevant experience, within the financial services industry preferred
• Data analysis and business intelligence tools (MS Access or SQL or Python or Tableau, etc.)
• Excellent relational and communication skills
• Advanced Microsoft Office skills
• Bachelor’s degree in Business Admin, Finance or Engineering
• Strong attention to detail and accuracy
• Production metrics and business performance tracking

• Bachelor's Degree in a related field OR relevant Experience

• Expertise in software development and automation tools
• Process improvement and optimization
• Strong knowledge of technology applications in testing environments
• Experience developing and implementing automation tools for testing or quality assurance
• Background in business process analysis and improvement
• Experience in software development or working closely with IT teams to optimize systems
• Understanding of testing frameworks and their technical implementation
• Knowledge of BCBS 239 principles and regulatory reporting

Time Type:

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