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The Loyalty platform is an api first, micro-services based platform run on AWS that allows consumers to earn and redeem loyalty benefits, including points. The Loyalty platform is at the heart of Capital One’s value prop and drives significant competitive advantage. You will be on the cutting edge of our serverless platform journey as we explore bold new technologies and innovative capabilities that optimize customer experience and sustainably deliver upon our industry’s stringent performance requirements. From deeply understanding the Loyalty ecosystem to building and operating massive scale platforms that are highly resilient and performant, you will drive the organization towards a bright future.
Responsibilities include:
Lead a team of Product Managers across the product development lifecycle
Manage long term (12-18 month) roadmap and priorities across your team; develop innovative ideas and build actionable plans across Capital One’s technology ecosystem to achieve those ideas
Work across Technology/Engineer teams, Business segments, and operational teams to deliver on a bold and cohesive strategy for both our consumers and our internal stakeholders
Help drive a strong culture within the Loyalty team by contributing to team building, learning & development, and team engagement
Continuously improve internal processes across ideation, backlog creation, execution, and delivery
We want you if you are:
Intellectually Curious.You’re comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
Communicator & Influencer.You’re comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.
Do-er.You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way focusing in minimum viable product
Passionate & Customer Focus.You care about growing others and bringing them together around what’s possible. You have a desire and ability to connect with our external or internal customers to fully understand their needs and build long lasting relationships.
Learner.You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new
Team Player.
Basic Qualifications:
Bachelor’s Degree or military experience
At least 5 years of experience in digital product management
Preferred Qualifications:
Bachelor’s Degree in Computer Science or Engineering
MBA or Master’s degree
3+ years of experience in Agile product management
Experience translating business strategy and analysis into consumer facing digital products
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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