EY Assistant Manager-Employee Relations 

India, Karnataka, Bengaluru 

833893166

Your key responsibilities

• Implement security standards, policies, and procedures.
• Identify & report security breaches
• Respond/support in case of medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.
• Coordinate security activities to safeguard company assets, employees, guests, or others on company property
• Maintain updated policies and methods, published by the security service provider organizations to address any on site harassment, threats, or violence
• Assist in imparting to subordinate security professionals or other organization members in security rules and procedures
• Identify risks to mitigate potential consequences of incidents and develop a plan to respond to incidents
• Communicate security status, updates, and actual or potential problems, using established protocols.
• Handle on site emergency situations and execute contingency plans.
• Participate in threat or vulnerability analyses to determine probable frequency, criticality, consequence, or severity of natural or man-made disasters or criminal activity on the organization's profitability or delivery of products or services.
• Supervise subordinate security professionals, performing activities, such as background investigation, training, assigning work, evaluating performance, or disciplining.
• Assist / provide inputs for annual budgets for security operations
• Assist in implementation of integrated security controls to ensure confidentiality, accountability, recoverability, or audit ability of sensitive information, proprietary information, or information technology resources.
• Ensure strict adherence to security policies, programs or procedures to ensure compliance with internal security policies, licensing requirements, or applicable government security requirements, policies, and directives.
• Collect data to determine security needs, security program goals, or program accomplishments
• Aid coordinate security activities with public law enforcement, fire and other agencies
• Track operational spend to ensure efficiency and quality of security operations
• Assist in investigation programs, including collection and preservation of video and notes of surveillance processes or investigative interviews
• Implement & ensure strict compliance of security procedures in areas including, but not limited to, Control room operations, Security Surveillance systems, Incident Management, Asset protection, Premise safety & security, etc.,
• Engage with employees and managers to ensure a productive work environment.
• Communicate proactively and provide support on employee well-being, including safety and security training.

Skills and attributes for success

• Excellence customer relationship management skills
• Should possess strong analytical and problem-solving skills. Should pay attention to detail
• Proven experience as Security supervisor / Assistant Security officer, or similar position
• Experience using relevant technology and equipment (e.g. CCTV)
• Experience in reporting and emergency response planning
• Excellent knowledge of security protocols and procedures
• Working knowledge of MS Office
• Good communication and interpersonal skills
• Good organizational skills
• Certification in OSHAS & ISO 27001
• Certification in Disaster Management & Fire fighting
• Certification in Industrial Security Management
• Active Member of ASIS International / OSAC India chapter

To qualify for the role, you must have

• 4-5 years of subject matter expert experience, with minimum of 3 years’ experience in managing security operations/ service delivery, in comparable organizations, with sound knowledge & experience, in premise safety & security services domain.
• Bachelor’s degree in Business, or equivalent professional level experience

What we look for

• Participates regularly in EY-wide and function-specific meetings, events and people initiatives
• Takes charge of personal development and seeks out coaching and feedback regularly
• Finds ways to improve the balance between personal and professional commitments and to increase understanding of personal well-being to benefit self and team members
• Demonstrates self-awareness when interacting with colleagues and adapts individual approach to enhance relationships
• Contributes to a positive team environment by finding constructive ways to respond to work challenges
• Promotes and demonstrates an inclusive and global mindset when interacting with others
• Applies an understanding of client needs to identify critical outcomes, barriers to success, and changes in expectations or scope. Connects to stakeholders, seizing opportunities to grow knowledge
• Participates in meetings with clients to develop closer relationships and better understand capabilities or client issues
• Demonstrates effective decision-making, displaying maturity that enhances interactions and relationships
• Establishes credibility with client and others by demonstrating an understanding of client’s business environment
• Enables the delivery of exceptional client service by using appropriate tools and resources
• Understands how the firm is changing, anticipates opportunities, and puts a plan in place to help deliver on goals and objectives. Generates innovative ideas and solutions that improve efficiency
• Promotes operational excellence by challenging current practices and providing feedback on opportunities to improve within own area of responsibility.
• Maintains independence and objectivity, complying personally with all applicable professional standards, EY policies and regulatory requirements
• Manages day-to-day priorities by organizing work and informing others, following through to resolution
• Manages projects or initiatives while clarifying objectives, priorities, roles, responsibilities, timelines and scope changes as appropriate
• Promotes and sustains quality and effective risk management and compliance through consistent review of work products and suggestions for improvement
• Identifies technical issues and can resolve and/or elevate appropriately. Possesses solid conceptual knowledge of overall technical concepts within functional area.
• Maintains awareness and understanding of the impact of new developments in own functional area and shares them with client and team
• Proposes credible suggestions and options that effectively resolve business challenges

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.