JPMorgan Infrastructure Engineer III 

United States, Texas, Houston 

832853403

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
• Resolves most nuances and determines appropriate escalation path
• Executes conventional approaches to build or break down technical problems
• Drives the daily activities supporting the standard capacity process applications
• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
• Considers upstream/downstream data and systems or technical implications
• Accountable for making significant decisions for a project consisting of multiple technologies and applications
• Gather, analyze, synthesize and develop visualizations and report application/system health, uptime, performance improvements, change/capacity management of the services supported
• Builds strong relationships and engages with the development team throughout the life cycle to help build for reliability, identify and/or analyze patterns of incidents/problems
• Conducts flawless post-mortems, develops permanent remediation plans, and implements automation to prevent future incidents from re-occurring

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering* concepts and 3+ years applied experience
• Knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
• Experience with scripting & programming languages such as Python or Java
• Demonstrated proficiency with Automation and Configuration tools such as Ansible, Puppet, or Chef
• Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
• Infrastructure engineering knowledge of additional domains, data fluency, and automation
• Expertise with platform skills in Linux, UNIX and Windows), in addition to application/middleware support knowledge
• Demonstrated experience in handling critical application outages in an large scale operations & driving root cause analysis and remediation
• Experience with instrumentation, monitoring, alerting and responding - relative to performance and availability of application, using tools such as AppDynamics, Splunk, etc.
• Experience with Jenkins, GIT and CI/CD pipelines, Agile and Scrum practices